Cleaning Supervisor
Location:
Inverness IV2
We are recruiting a Cleaning Supervisor for the Distribution Centre based in Dalcross, Inverness IV2
Permanent position, immediate start
Working hours: 4 hrs a day, 6 days a week, either 6am to 10am or 2pm to 6pm
Wage: £15 per hour
For further details please contact us on 07899837018 (Kasia) / 07817830902 (Ewa) or email your details to: office@pol-uk.biz
Job Description
Reporting to the Distribution Account Director, you will be responsible for the effective
management and delivery of the cleaning services for the site working in partnership with the customer.
Roles and Responsibilities:
Ensure all rotas are in place for Cleaning including shifts, Lift and sweep,
Dekit, scrub plans and periodic tasks to cover the needs of the site taking
into account peak periods, and within the labour budget allocated.
Specification
Establish a thorough understanding of the site specifications for your site
and monitor the frequencies of all activities to ensure delivered to
standard and within spec timeframes.
Ensure the specifications are being met on site and that the customer has
a full understanding of our and their responsibilities
Maintain tracker records / photographs as per processes set of completed
works to evidence completion.
Monitor and review the service standards with the customer at least
weekly, and conduct the formal audit mutually once per month
Audits
Ensure all audits are completed within the timescales given and review
audit results and next steps within the timescale agreed by customer.
Agree action plans with customer and senior manager to correct any poor
audit scores, and confirm / prove completion using agreed processes.
Equipment
Check all plant, equipment and machinery on site regularly and report on
any defects / repairs required immediately. Ensure the equipment is
maintained as per maintenance contracts in place.
Health and Safety
To be proactive in the reduction of onsite accidents, reporting near misses
as well as accidents using the E-hub process.
Head Office
Liaise with Human Resources / Payroll and Operations teams at Head
Office to maintain positive disciplines and excellent working relations with
your teams
Finance
Control the hours budget and spends for site ensuring to review the spend each week and address issues.
Materials and Consumables
Monitor the spend of materials and consumables on site ensuring you
operate within the allocated budget. Highlight any concerns of
requirement v budget immediately to your line Manager to agree remedy
if necessary
Uniform
Manage the spend on uniform for site whilst ensuring that staff have the
appropriate workwear and PPE to fulfil their role at all times.
Equipment
Minimise spend on machinery by effectively managing the use of
machinery on site as well as limiting damages /repairs.
Customer Relationship
Maintain an effective working relationship with the customer by ensuring
that you communicate with the customer in the appropriate way.
Meet the customer daily and update them with relevant information, also
attending any Site Team meetings you are required to attend.
Respond to any customer feedback in a professional and timely manner.
Have regular updates with the appropriate person on site to ensure
effective communication within the company and to the customer.
Confidentiality Maintain confidentiality at all times, establish and maintain a good
reputation with the customer
Payroll
Ensure that you complete and submit payroll / holiday and sickness forms
within the given timescales.
HR
Work with HR to effectively carry out disciplinaries and grievance hearings.
Effectively manage new starters ensuring their applications and correct
identification is with Head Office within agreed timescales.
Monitor absence levels on sites and engage with HR to reduce any
ongoing absence issues.
Work effectively with the Union Representatives on site where
appropriate.
Training
Identify any training needs for supervisors and staff and feedback to
senior managers and/or HR.
Liaise with head office on training requirements.
Complete appropriate training documentation and records.
Requirements:
Skills
• Ability to influence and gain commitment from the team and the customer to raise and sustain
cleaning standards to the specification level.
• Able to drive cleaning standards with your team to a sustained high level of performance,
whilst constantly seeking improvement
• Able to demonstrate customer focus and to have regular communication with the customer.
• Effective communicator who can deliver messages and push back to the customer if required.
• High level of planning and organisational skills.
• Ability to demonstrate strong personal integrity and embed these values in your team.
• Ability to deliver and implement the company vales of: Original, Passionate, Active and
Reputable
• Strong leadership style with a focus on supporting and developing employees through
motivation and training.
Experience
• Proven experience of managing people.
• Proven track record of operating in a high pressure service industry Business
Since starting Pol-UK in 2005, Kasia and Ewa have focused on building long- lasting business relationships by providing the best staff they could source. Sourcing and engaging a committed workforce is a key challenge for them.
With Pol-UK, they have created a new, flexible concept in recruitment, based on their high standards of excellence and their respect for clients and workers.
Check our Recruitment for Scotland services and contact us for more information.
Job Ref. Number:
Location:
Inverness IV2
Description:
We are recruiting a Cleaning Supervisor for the Distribution Centre based in Dalcross, Inverness IV2
Permanent position, immediate start
Working hours: 4 hrs a day, 6 days a week, either 6am to 10am or 2pm to 6pm
Wage: £15 per hour
For further details please contact us on 07899837018 (Kasia) / 07817830902 (Ewa) or email your details to: office@pol-uk.biz
Job Description
Reporting to the Distribution Account Director, you will be responsible for the effective
management and delivery of the cleaning services for the site working in partnership with the customer.
Roles and Responsibilities:
Ensure all rotas are in place for Cleaning including shifts, Lift and sweep,
Dekit, scrub plans and periodic tasks to cover the needs of the site taking
into account peak periods, and within the labour budget allocated.
Specification
Establish a thorough understanding of the site specifications for your site
and monitor the frequencies of all activities to ensure delivered to
standard and within spec timeframes.
Ensure the specifications are being met on site and that the customer has
a full understanding of our and their responsibilities
Maintain tracker records / photographs as per processes set of completed
works to evidence completion.
Monitor and review the service standards with the customer at least
weekly, and conduct the formal audit mutually once per month
Audits
Ensure all audits are completed within the timescales given and review
audit results and next steps within the timescale agreed by customer.
Agree action plans with customer and senior manager to correct any poor
audit scores, and confirm / prove completion using agreed processes.
Equipment
Check all plant, equipment and machinery on site regularly and report on
any defects / repairs required immediately. Ensure the equipment is
maintained as per maintenance contracts in place.
Health and Safety
To be proactive in the reduction of onsite accidents, reporting near misses
as well as accidents using the E-hub process.
Head Office
Liaise with Human Resources / Payroll and Operations teams at Head
Office to maintain positive disciplines and excellent working relations with
your teams
Finance
Control the hours budget and spends for site ensuring to review the spend each week and address issues.
Materials and Consumables
Monitor the spend of materials and consumables on site ensuring you
operate within the allocated budget. Highlight any concerns of
requirement v budget immediately to your line Manager to agree remedy
if necessary
Uniform
Manage the spend on uniform for site whilst ensuring that staff have the
appropriate workwear and PPE to fulfil their role at all times.
Equipment
Minimise spend on machinery by effectively managing the use of
machinery on site as well as limiting damages /repairs.
Customer Relationship
Maintain an effective working relationship with the customer by ensuring
that you communicate with the customer in the appropriate way.
Meet the customer daily and update them with relevant information, also
attending any Site Team meetings you are required to attend.
Respond to any customer feedback in a professional and timely manner.
Have regular updates with the appropriate person on site to ensure
effective communication within the company and to the customer.
Confidentiality Maintain confidentiality at all times, establish and maintain a good
reputation with the customer
Payroll
Ensure that you complete and submit payroll / holiday and sickness forms
within the given timescales.
HR
Work with HR to effectively carry out disciplinaries and grievance hearings.
Effectively manage new starters ensuring their applications and correct
identification is with Head Office within agreed timescales.
Monitor absence levels on sites and engage with HR to reduce any
ongoing absence issues.
Work effectively with the Union Representatives on site where
appropriate.
Training
Identify any training needs for supervisors and staff and feedback to
senior managers and/or HR.
Liaise with head office on training requirements.
Complete appropriate training documentation and records.
Requirements:
Skills
• Ability to influence and gain commitment from the team and the customer to raise and sustain
cleaning standards to the specification level.
• Able to drive cleaning standards with your team to a sustained high level of performance,
whilst constantly seeking improvement
• Able to demonstrate customer focus and to have regular communication with the customer.
• Effective communicator who can deliver messages and push back to the customer if required.
• High level of planning and organisational skills.
• Ability to demonstrate strong personal integrity and embed these values in your team.
• Ability to deliver and implement the company vales of: Original, Passionate, Active and
Reputable
• Strong leadership style with a focus on supporting and developing employees through
motivation and training.
Experience
• Proven experience of managing people.
• Proven track record of operating in a high pressure service industry Business
Since starting Pol-UK in 2005, Kasia and Ewa have focused on building long- lasting business relationships by providing the best staff they could source. Sourcing and engaging a committed workforce is a key challenge for them.
With Pol-UK, they have created a new, flexible concept in recruitment, based on their high standards of excellence and their respect for clients and workers.
Check our Recruitment for Scotland services and contact us for more information.
We find you the best people, so you can concentrate on achieving the best results.
